Thank you for visiting https://www.tenderhub.sg ("this Website"). By accessing and using this Website, you agree to accept and be legally bound by these Terms of Use. If you do not accept these terms, please discontinue the use of this Website.
1. General
TenderHub SG Pte. Ltd. ("TenderHub SG") may revise these Terms of Use at any time without prior notice. Updates will be posted on this page. Continued use of this Website following such changes constitutes your acceptance of the revised Terms of Use.
2. Proprietary Rights
This Website is owned and operated by TenderHub SG. All materials on this Website, including content, design, graphics, software, and data ("Content"), are owned by TenderHub SG.
3. Privacy Policy
Use of this Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.
4. User Registration and Account Responsibility
To access certain features of this Website, users must register for an account with a valid email address, username, and password.
Registration is subject to approval by TenderHub SG. We reserve the right to approve or reject any registration request at our sole discretion without providing reasons.
Each user is responsible for maintaining the confidentiality of their login credentials (username and password) and for all activities that occur under their account.
You agree to:
- Keep your login credentials secure
- Immediately notify TenderHub SG at salesadmin@tenderhub.sg of any unauthorised use of your account, password, or any other security breach
- Log out of your account at the end of each session if accessing from a shared or public device
TenderHub SG shall not be responsible or liable for any loss or damage arising from your failure to comply with this section. Users agree that they shall not make any claim, demand, or request for compensation against TenderHub SG in respect of such losses.
By using the website and registering for an account, you consent to receiving electronic communications from TenderHub SG. These electronic communications may include notices about applicable Platform Fees related to the use of any part of the Website or services, transaction or other information concerning or relating to the Website or services. They may also include notices that require responses and or action to avoid service interruptions. These electronic communications are part of your relationship with TenderHub SG and you receive them as part of your use of the Website. Your account email address must be kept current and maintained as a responsive user at all times. You agree that any notices, agreements, disclosures or other communications that TenderHub SG sends you electronically will satisfy any legal communication requirements, including any communications in writing.
5. Restrictions on Use of Materials
Unless expressly permitted by TenderHub SG:
- You may not reproduce, republish, upload, post, transmit, or distribute any Content from this Website
- You may not modify any Content for commercial or non-commercial use
- All trademarks, logos, and graphics are protected and may not be used without written permission
6. Platform Fees
TenderHub SG reserves the right to charge fees for the use of any part of the Website or services offered on the platform. Such fees may include, but are not limited to, subscription fees, transaction fees, service fees, awarded tender fees or any other charges deemed necessary. Users will be notified of any applicable fees prior to their imposition, and continued use of the Website or services after such notice constitutes acceptance of the fees. TenderHub SG shall not be liable for any loss or damages resulting from your failure to acknowledge or act upon such notifications.
7. Non-Circumvention and Platform Usage
Users (both Buyers and Vendors) acknowledge and agree that all tenders, bids, and related transactions initiated through TenderHub SG must be completed exclusively through the platform. Users are strictly prohibited from circumventing TenderHub SG by engaging directly with another user for the purpose of avoiding platform fees or charges. In the event of circumvention, TenderHub SG reserves the right to suspend or terminate the offending user's account, impose liquidated damages equivalent to the applicable platform fees, and pursue any legal remedies available under Singapore law. Users further agree that any introductions, leads, or opportunities gained through the use of the platform shall be deemed originated by TenderHub SG, and fees are payable if transactions arise.
8. Disclaimers
All Content is provided "as is" without warranties of any kind. TenderHub SG does not guarantee:
- The accuracy, completeness, reliability, or timeliness of the Content
- That the Website is free from errors, viruses, or other harmful elements
- That access will be uninterrupted or secure
TenderHub SG is not liable for any direct, indirect, incidental, or consequential damages from the use or inability to use this Website.
9. User Content and Conduct
TenderHub SG may host user-generated content, including bids, profiles, messages, and documents. Users agree not to:
- Submit illegal, harmful, or misleading content
- Use the Website to harm, harass, or impersonate others
- Disrupt or interfere with the Website's operation or networks
- Collect or misuse personal data of other users
TenderHub SG reserves the right to remove or restrict any content or user access that violates these terms.
10. Rights to Monitor and Disclose
TenderHub SG reserves the right to:
- Monitor user activity and content to enforce these Terms of Use
- Disclose user content to authorities if legally required or to protect rights, safety, or property
- Retain content as necessary for legal or operational reasons
11. Access Restrictions
TenderHub SG may, at its sole discretion, deny or restrict access to the Website without prior notice or explanation.
12. External Links
This Website may contain links to third-party websites. These links are provided for convenience only. TenderHub SG:
- Does not endorse or assume responsibility for the content of these websites
- Is not liable for any damages arising from the use of such external sites
Users access third-party websites at their own risk.
13. Linking to TenderHub SG
You may not link to or frame any part of this Website without prior written consent from TenderHub SG. If granted permission:
- Links must not misrepresent TenderHub SG's relationship with the linking site
- TenderHub SG reserves the right to revoke permission at any time and take appropriate action against improper linking
14. Limitation of Liability
TenderHub SG shall not be liable to any user or any third party for any indirect, incidental, consequential, or special damages, including but not limited to loss of profits, business, goodwill, data, or other intangible losses, arising out of or in connection with:
- The use of, or inability to use, the Website or the services offered through the platform
- Any reliance placed on the information or content contained on the Website
- Any unauthorized access to, or alteration, deletion, destruction, corruption, loss, or failure to store any data or content
- Any delay, interruption, or error in the transmission of data
- Any third-party conduct, content, or services made available through the Website
Without prejudice to the foregoing, TenderHub SG's total aggregate liability, whether in contract, tort (including negligence), breach of statutory duty or otherwise, arising out of or in connection with these Terms of Use or the use of the Website or services, is capped at the fees you paid (if any) in the last 3 months, or $100, whichever is lower.
15. Termination
TenderHub SG may suspend or terminate your access if you violate these Terms or engage in activities deemed harmful to the platform or its users.
16. Governing Law
These Terms of Use are governed by and construed in accordance with the laws of the Republic of Singapore. Any disputes shall be subject to the exclusive jurisdiction of the Singapore courts.